Returns & Exchanges
At Kinsarvik Naturkost, we strive for your complete satisfaction with our natural food products. If you are not satisfied with your purchase, you can return unopened items within 14 days of receipt for a full refund.
Notify Customer Support
Contact our support team via email with your order number and the reason for the return to receive a return authorization.
Prepare Your Package
Carefully pack the unopened products in their original packaging to ensure they are protected from damage during transit.
Ship the Items
Send the package to our return address using a trackable shipping method; please note that return shipping costs are the responsibility of the customer.
Receive Refund
Once we receive and inspect the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing